Terms and cancellations

Last updated November 2, 2026

These terms cover booking a haircut with Fox Cuts LA, run by Shane Fox in Brentwood, Los Angeles. By requesting a cut, you agree to them.

Booking

• Every booking starts as a request. It isn't confirmed until you get a confirmation email.
• If I can't take the time you picked, I'll decline it or suggest another one.
• The exact location is sent with your confirmation.

Cancelling and rescheduling

• Cancel or reschedule with the link in your confirmation email.
• Please give at least 12 hours' notice so someone else can take the slot.
• If you're more than 15 minutes late, I may need to shorten the cut or move it to another time.
• After two no-shows without notice, I may stop accepting your requests.
• If I have to cancel, I'll tell you as early as I can and help you find a new time.

If your cut isn't right

Tell me within 3 days and I'll fix it.

Health and safety

• Tell me before the cut about any scalp condition, cuts or sensitivity to hair products.
• If you're sick, please reschedule. There's no penalty for that.
• I clean and disinfect my scissors, razor and combs between every client.

Photos

I post before and after videos on TikTok and on this site. When you book, you choose: film and post, film and decide after the cut, or no video. I stick to your answer, and if you change your mind later, I'll take the post down.

Limits

I take care with every cut, but haircuts are a matter of taste. My responsibility for any problem is limited to fixing the cut.

Changes and contact

If these terms change, I'll update this page and the date at the top. These terms follow California law. Questions go to [email protected].